Last Updated: March 22, 2018
We urge you to read this Privacy Notice so that you understand our commitment to you and your privacy and how you can participate in that commitment.
Great Clips, Inc. (“Great Clips”) respects the privacy of prospective franchisees and is committed to complying with applicable privacy laws in the states and countries in which we operate. This Franchise Development Privacy Notice is intended to inform you about how the personal information you submit as a prospective franchisee through this website (the “Site”) will be handled and protected by Great Clips.
We reserve the right to modify this Privacy Notice from time to time and will mark new versions with a corresponding effective date. We recommend that you visit the Site to review any changes in our practices. By using this Site and providing personal information, you agree to the terms of this Franchise Development Privacy Notice.
Collection of Information About Our Visitors
For each visitor to our Site, our web server collects general information that does not identify a specific visitor or a visitor's e-mail address. Only the host name or IP address from which the site was accessed is identified. We use this information to calculate the number of visitors to various sections of our site and to help us make our site more useful to future visitors.
Express Application and Confidential Application Information
When you complete either our Express Application or our Confidential Application online, your information is being entered into our Customer Relationship Management (CRM) system housed by third-party vendor Salesforce.com and located in the United States. Although our application pages are branded with the Great Clips look and content, you are entering your information directly into Salesforce.com. By entering your personal information, you are voluntarily sharing personal and financial information with Great Clips and its third-party vendor.
Why We Collect and Use Your Personal Information
Great Clips collects and uses your personal information for the purpose of providing information related to purchasing a Great Clips franchise, franchising information, event alerts, company news, and other related content as well as for research and analytical purposes. Great Clips stores the information it collects from you on servers located in the United States.
Security and Safeguards of Express Application and Confidential Application Information
The security of your information is of the utmost importance to Great Clips. Great Clips uses appropriate administrative, technical, personnel, and physical safeguards to protect the security of your personal information from unauthorized disclosure. We also make all attempts to ensure that only necessary people and third parties have access to personal information in order to safeguard your personal information against loss, theft, and unauthorized use or modification.
Salesforce.com uses some of the most advanced Internet security technology available today to protect your information. Their Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to necessary Great Clips-registered Salesforce.com users. In addition, Salesforce.com is hosted by a secure-server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.
Opting Out of Communications
Great Clips sends e-newsletters to prospective franchisees via e-mail once or twice per month. By providing contact and other information to Great Clips, its franchisees, or through this Site, prospective franchisees give their consent for Great Clips and its franchisees use their personal information as outlined in this Franchise Development Privacy Notice. To the extent that applicable law requires express consent, express written consent, or “opt-in” for the collection and use of certain types of personal information, Great Clips will maintain processes and procedures to ensure such information is collected with express consent. Each communication that prospective franchisees receive from Great Clips unrelated to services you have specifically requested will give instructions on opting out or unsubscribing.
Retention and Deletion of Your Personal Information
Great Clips retains your personal information for as long as is reasonably necessary to provide information and support to you as a prospective franchisee. Great Clips will also retain your information as reasonably necessary to comply with our legal obligations.
Your Great Clips Application information will not be shared with any other company. After you have concluded your Great Clips due diligence, you are welcome to request that we delete your information from or correct your information in our database. Simply e-mail [email protected] with your request, or call us at 1-800-947-1143. If your information is deleted, Great Clips may retain anonymized data for research and analytical purposes.
Great Clips is not responsible for the privacy practices or content of any external websites to which it links on this Site. These other websites may send their own cookies to users, collect data, or solicit personal information. We cannot control this collection of information. You should consult each website’s privacy notice or contact these websites directly if you have any questions about use of the information that they collect.
Questions or Concerns
If you have questions or concerns about Great Clips’ policies and practices for handling personal information received through this Site, or to review, correct, or remove your information in our database, you may use the following methods to contact Great Clips:
- Access our website at www.greatclips.com, and select “Contact Us” found in the footer to send an e-mail.
- Call our Franchise Development Department at 1-800-947-1143 and ask to have your information removed from or corrected in the database.
- Call our customer service line at 1-800-473-2825 and leave a message with your contact information and removal request.
For additional information pertaining to our privacy practices, please contact:Chief Privacy Officer, Sandra Anderson
Great Clips Corporate Office
4400 West 78th Street
Minneapolis, MN 55435