The Great Clips® Advantage
Support & Training
As a Great Clips franchisee, you will have the support of the Great Clips corporate staff, every step of the way. Not just in the beginning when everything is shiny and new but though every stage of your business—when you may need a hand to pull you up or to pat you on the back. What does that look like?
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1DURING THE EVALUATION PROCESS - We’re here to answer your questions—and calm your nerves—so you can decide if this is the business opportunity that’s a fit for you!
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2ONCE THE PAPERS ARE SIGNED - you’ll start your training & education with operations, and you’ll work with a Great Clips Real Estate Manager who will help you establish a quality site by partnering with developers and landlords in your market.
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3WHEN YOUR SITE IS SECURED - our Facilities and Purchasing Department will assist you in ordering all the equipment necessary, and walk with you every step of the way as your Great Clips salon comes to life!
Our training sets Great Clips apart from other franchisors because we start with the people who are going to be leading the teams: You!
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1GREAT CLIPS UNIVERSITY (online) - will help you learn the basics, such as real estate, marketing and salon operations.
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2IN PERSON - whether it’s new franchisee orientation, stylist and management trainings in your local market, or observing another local franchisee in their salon- there are plenty of opportunities to meet people and get “hands-on experience”* with the brand.
*Hands-on experience doesn’t mean that you’re cutting hair. You can certainly give it your best shot when you attend stylist training, but we’d prefer you keep your in-salon “hands-on experience” to things like checking customers in, or sweeping hair.
Hiring the best, helping them be their best. If you were an independent business owner, you alone would be your entire human resources department. As a franchisee, you’ve got a Recruiting team and an HR department supporting you.
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1GREAT CLIPS STYLIST RECRUITMENT WEBSITE - garners more than 41,000 online applications every year. We have powerful relationships with many area cosmetology schools, providing you access to stylists just beginning their careers.
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2RECRUITING TEAM - the newly established Recruiting Team helps franchisees put together a solid plan for how to attract and retain key talent for their salons.
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3HUMAN RESOURCES SUPPORT - we don’t do the hiring—or the firing, if that’s what needs to happen—because you’re the employer. But we can provide a level of HR support with advice and resources for finding, keeping and motivating your best stylists and managers.
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4TRAINING CENTERS - your stylists and managers will attend industry-leading training at one of our 65 conveniently located training centers. Great Clips also employs Education Specialists who provide ongoing training to Great Clips stylists and salon managers across North America.
Who ya gonna call? Well, that depends on what you need!
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1YOUR OPERATIONS TEAM - these people are the best in the business, working with new and experienced franchisees to improve operations.
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2YOUR MARKETING TEAM - we invested more than $1 million in core customer research to help identify what customers want and expect when they enter a Great Clips salon. Your Great Clips Marketing team will help you develop and implement a salon grand opening plan that is designed to bring customers to your door from the start and beyond.
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3YOUR FACILITIES & PURCHASING TEAM: Need to order a piece of equipment or start planning your next salon? Help is only an email or phone call away.
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4YOUR FELLOW FRANCHISEES AND CORPORATE OFFICE TEAM - with a network of more than 1,200 owners and an innovative executive team behind you, you are never alone. There is always someone who has been in your shoes and can relate to what you’re experiencing.
Our Process, Your Business
Learn about what happens before you open your first salon and how Great Clips supports and guides you every step of the way.