Learning Center

Great Clips is a unique family-centered business with a strong corporate culture. At Great Clips, strong relationships are the heart of our individual and company success. The relationships we build with each other and our franchisees are grounded in our core values:

We are kind

• Treat others the way you would like to be treated.
• Be humble, act honorably, and express gratitude.
• Respect and value everyone's role in our company's success.

We listen and earn trust

• Be respectfully honest; react thoughtfully.
• Respond quickly — 24 hours or less, and remember that personal communication is always best.
• Be transparent through open communication and candid conversations. Be willing to admit mistakes and fix them.
• Listen generously: Seek to understand other's perspective.
• Act with integrity. Always. Even when no one will know.

We keep it simple

• Make things easy to understand and execute.
• Stay focused on what's most important.
• Set clear expectations.

We focus on execution

• Make decisions with a belief it can be executed in 6,000 salons.
• Prioritize based on ability to execute quickly.
• Focus on impact of key brand measures.

We exceed expectations

• Innovate; be curious about what's possible.
• Be adaptable and eager to respond to challenges.
• Collaborate and work together to achieve our goals.
• Strive for greatness, and inspire others by your example.
• Be proactive. Seek continuous improvement.

We make it fun

• Smile! Find opportunities to laugh.
• Celebrate accomplishments and recognize the contribution of others.
• Approach people and situations with a positive attitude.
• Build a sense of community where everyone enjoys coming to work every day.