Executive Management Team
Yvonne Mercer, Regional Vice President of Business Services East
Yvonne Mercer provides leadership and direct support, guidance and oversight to franchisees operating in the U.S. Eastern region and Canada. While maintaining strong systems and processes to provide a quality experience for customers in each location, she also helps individual franchisees develop their businesses to build profitable salons. Mercer joined Great Clips in 1994. To her current role, she brings first-hand field leadership experience, as regional field consultant, manager, and then director. Mercer applies this knowledge to the complexities and challenges of a large and thriving region where she works to ensure widespread franchisee success. Her accomplishments include pioneering Great Clips expansion in Columbus, Cincinnati, Dayton and Cleveland. Prior to joining Great Clips, Mercer held various positions in public relations and broadcast media.
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